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The Orange Repair Guarantee

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At Orange Phone Care, we believe in providing our valued customers with the utmost peace of mind when it comes to the performance and reliability of their devices. We understand that modern technology plays an integral role in your daily life, which is why we stand behind the quality of our products and services with comprehensive warranty offerings.

How it works
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Devices

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With each purchase of a device from Orange Phone Care, you receive a robust 6 (Six) Month Warranty from the original date of purchase. This warranty covers a wide array of essential functionalities, including Touch Screen Sensitivity, Display Brightness, Charging and Battery Life, Audio and Video Recording and Playback, IMEI Status, Wireless Connectivity, and all other intrinsic features of your device (unless otherwise stated). Please note that the warranty is voided in the case of physical damage, liquid exposure, accidental damage, or improper use.

In the rare event that your device exhibits any defects, we have you covered. Defective devices will be expertly repaired in our state-of-the-art facilities. Should repair not be possible, we offer a hassle-free exchange for an item of equal value, subject to the most current pricing. Rest assured, in the case of a Warranty Repair or Exchange, the replacement part or device will remain protected under the Original Warranty Period.

Details
  • 6 (Six) Month Warranty from Original Date of Purchase

  • Coverage includes, but is not limited to: Touch Screen Sensitivity, Display Brightness, Charging and Battery life, Audio and Video recording and playback, IMEI status, wireless connectivity, and all other features intrinsic to the device - unless otherwise stated.

  • Warranty is VOIDED by physical damage, liquid exposure, any other accidental damage, or from improper use.

  • Defective devices will first be repaired; if the defect cannot be rectified by repair, the device will be Exchanged for (an) item(s) of equal value - subject to most current pricing. In the event of a Warranty Repair or Exchange, the replacement part or device will be subject to the Original Warranty Period.

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Tempered Glass

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At Orange Phone Care, we go the extra mile to safeguard your device's screen with our high-quality tempered glass screen protectors. For your peace of mind, we offer a free lifetime replacement policy for the installed device. However, kindly note that this offer is applicable only to the device that received the original tempered glass installation and cannot be used for a different model device.

Details
  • All tempered glass screen protectors sold and installed by Orange Phone Care include a free lifetime replacement for the installed device only. Can not be used towards a tempered glass for a different model device. 

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Screen Replacements

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We take pride in our screen replacement services, and to underline our commitment to quality, we provide an unprecedented 1000 Year Warranty. Our coverage encompasses crucial aspects like Touch Screen Sensitivity, Display Brightness, and part failure. Please note that devices with bends in the housing or frame are not eligible for warranty coverage. Additionally, the warranty is voided in cases of physical damage, liquid exposure, accidental damage, or improper use.

Details
  • 1000 Year Warranty

  • Coverage includes, but is not limited to: Touch Screen Sensitivity, Display Brightness, part failure

  • NO WARRANTY will be given on devices with bends in the housing or frame

  • Warranty is VOIDED by physical damage, liquid exposure, any other accidental damage, or from improper use

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Battery Replacements and Internal Small Parts

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Your device's performance is closely tied to the condition of its battery and internal components. That's why our Battery Replacements and Internal Small Parts come with a reliable 1 Year Warranty. This warranty covers issues related to part failure, installation, and poor operational performance. However, please be aware that physical damage, liquid exposure, accidental damage, or improper use will void the warranty.

Details
  • 1 Year Warranty

  • Internal Small Parts include, but is not limited to: cameras, speakers, microphones, antennas

  • Coverage includes, but is not limited to: part failure, installation issues, poor operational performance

  • Warranty is VOIDED by physical damage, liquid exposure, any other accidental damage, or from improper use

WHY CHOOSE ORANGE PHONE CARE

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Orange Phone Care is the go-to destination for all of your smartphone and tablet repair needs. We are the leader in high quality repairs at affordable prices, offering a variety of repairs such as Screen , Battery, Back Glass, Camera, & Charge Port Replacements, and more.

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We also provide Free Evaluations, so if you don’t know what the issue is, we’ll help you figure it out. Our top-notch customer service has made us a favorite in the area, so come visit us today and get your tech up and running again quickly and affordably

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